I do one on one service, so each day I have a fixed number of of spaces available for grooming & I always look forward to to seeing all of your smiling faces & wagging tails! Because of this fixed number, I do have a stand-by list of friends waiting to be groomed.

If you find that you won’t be able to keep your scheduled appointment, please try to give me at least 24 hours notice so that I can call my stand-by guys. If you cancel the morning of your appointment, chances are I won’t be able to contact them in time. Of course, I understand that unexpected things can happen; just call as soon as you can.

No-shows are very disappointing to me - that’s when someone doesn’t show up for their appointment, doesn’t contact me & I can’t get in touch with them. What happened? Even though I make reminder calls the day before, I always give folks the benefit of the doubt & think perhaps they forgot or didn’t get our message.

However, if you no-show 3 times, I have to ask that you pay in advance for your next scheduled grooming. So be sure to call to cancel or reschedule! Thanks!